This is a Distance Sales Agreement between www.hubbox.io and the Customer through a Virtual Environment.
Article - 1
The subject of this agreement is the sale and delivery of the product, the qualifications and sales price of which are specified below, by the seller to the buyer, in accordance with the provisions of the Regulation on Distance Contracts issued pursuant to the Law No. 4077 on Consumer Protection. It outlines the rights and obligations of the parties involved.
Article - 2
SELLER INFORMATION
HUBBOX INDUSTRIAL TECHNOLOGY CONSULTING AND SOFTWARE INC.
Article - 3
BUYER INFORMATION
All members who register and shop at the e-commerce store www.hubbox.io of HUBBOX INDUSTRIAL TECHNOLOGY CONSULTING AND SOFTWARE INC. (Hereinafter referred to as the buyer or customer).
Article - 4
SUBJECT OF AGREEMENT AND PRODUCT INFORMATION
The type, quantity, brand/model, color, unit, sales price, and payment method of the goods/products or services are as indicated on the site. These terms may be subject to change without prior notice to the buyer.
Article - 5
GENERAL PROVISIONS
- 5.1 - The BUYER declares that they have read and are informed of all the preliminary information regarding the main characteristics of the product subject to the contract, the sale price, the payment method, and the delivery, as stated in Article 4, and that they have given the necessary confirmation in the electronic environment.
- 5.2 - The product subject to the contract is delivered to the BUYER or the person/institution at the address indicated by the buyer within the delivery period stated in the preliminary information, provided it does not exceed the legal period of 30 days depending on the distance of the BUYER's location.
- 5.3 - If the product is to be delivered to a person/institution other than the BUYER, the SELLER shall not be held responsible if the recipient refuses to accept the delivery.
- 5.4 - The SELLER is responsible for delivering the product in a sound, complete manner, conforming to the specifications mentioned in the order, and, if applicable, with warranty documents and user manuals.
- 5.5 - For delivery of the product subject to the contract, it is essential that this agreement be confirmed electronically and the sale price be paid by the BUYER using their chosen payment method. If the product price is not paid or the payment is canceled in bank records, the SELLER is considered released from the delivery obligation.
- 5.6 - If, after delivery, the credit card used by the BUYER is unlawfully used by unauthorized persons through no fault of the BUYER and the related bank or financial institution does not pay the product price to the SELLER, the BUYER must return the delivered product within 3 business days. In such cases, the shipping costs belong to the BUYER.
- 5.7 - In case of force majeure or extraordinary circumstances preventing transportation such as adverse weather conditions, the SELLER is obliged to notify the BUYER if the product cannot be delivered on time. In such cases, the BUYER may choose to cancel the order, replace the product with an equivalent one, or postpone the delivery until the obstacle is removed. If the order is canceled, the SELLER initiates the cancellation of the credit card slip and the refund to the BUYER’s account within 7 days and informs the BUYER via email. The SELLER is not responsible for delays caused by the bank.
- 5.8 - If the product delivered to the BUYER or the person/institution at the delivery address is defective or malfunctioning, it shall be returned within 7 days from the delivery date for necessary repair or replacement under warranty terms. Shipping costs will be covered by the SELLER.
- 5.9 - This agreement becomes effective once it is electronically approved by the BUYER (after membership registration) and submitted to the address b2b.poloexchange.com.
Article - 6
RIGHT OF WITHDRAWAL
The buyer has the right to withdraw from this agreement within fourteen (14) days from the delivery of the product to the buyer or the person/institution indicated. To exercise this right, a notification must be sent to the SELLER via email within this period, and the product must be unused and the packaging undamaged as per the conditions in Article 7. In case of withdrawal, the cargo receipt and the original sales invoice must be returned. Within 7 days of receipt of these documents, the SELLER will initiate the refund to the BUYER’s credit card. The SELLER is not responsible for any delays caused by the bank. If the original invoice is not sent, VAT and any other legal obligations will not be refunded. Shipping costs for returns due to withdrawal are borne by the BUYER.
Furthermore, the right of withdrawal cannot be exercised for products that are not suitable for return due to their nature, single-use products, software and programs that can be copied, perishable goods or products with expired dates. Software, programs, DVDs, VCDs, CDs, cassettes, computer and stationery supplies (toner, cartridge, ribbon, etc.) and all kinds of cosmetic products can only be returned if the packaging is unopened, the product is not damaged and not used.
Article - 7
AUTHORIZED COURT
In the implementation of this agreement, Consumer Arbitration Committees up to the value announced by the Ministry of Industry and Trade and CONSUMER COURTS in the BUYER’s or SELLER’s location are authorized. Upon confirmation of the order electronically, the BUYER is deemed to have accepted all the terms of this agreement.