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Frequently Asked Questions

How can I get HUBBOX?
To integrate HUBBOX solutions into your projects and optimize your operations, simply complete the contact forms on our website or reach out to us directly to consult with our technical experts.
How it works?
HUBBOX ensures uninterrupted, high-security global connectivity for its users through its distributed server infrastructure hosted in world-class, redundant data centers with the highest industry standards.
How to access to HUBBOX Control Panel?
To access the centralized management features of the HUBBOX Cloud Panel, simply complete your registration on our website. After logging in, navigate to My Account and click the 'Go to HUBBOX Panel Access' button to reach your dashboard, where you can manage all your devices, licenses, and user permissions from a single interface.
What types of devices are accessible with HUBBOX?
With HUBBOX, you can securely access all your field equipment—including PLCs, drives, and HMI panels—connected via IP, RS232/RS485 serial ports, or USB converters, without the need for complex firewall configurations.
How secure is HUBBOX?
All data transmission within the HUBBOX ecosystem is secured with end-to-end 2048-bit SSL encryption. With Two-Factor Authentication (2FA) and advanced diagnostic methods, we ensure that your systems and data remain accessible only to personnel authorized by you.
Can HUBBOX connect to WIFI?
With the standard wireless adapter on HUBBOX, you can connect to any Wi-Fi network; additionally, by enabling the Hotspot feature, you can transform your device into a wireless access point, allowing your field equipment to securely access the internet through HUBBOX.
Does HUBBOX have 3G or 4G module?
Yes, they are available. You can use our HUBBOX Connect X2 and X1 4G models in your projects.
What is Tethering?
With USB Tethering support, you can provide internet access to your HUBBOX device by connecting your cellular-enabled mobile devices via USB. This feature offers a fast and reliable backup connectivity (failover) solution during field operations or primary link failures.
What protocols does HUBBOX Data Collect support?
Using Node-RED nodes, you can easily collect data from protocols like OPC UA, Modbus, and Siemens S7 to visualize or transfer your industrial data to the cloud.
What can I do with HUBBOX?
With HUBBOX, you can access all your machines connected via IP, serial ports, or USB from anywhere, transforming your factory, building, and home systems into high-security, smart, and remotely manageable environments.

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