Initial device registration and HUBBOX Panel access
HUBBOX Smart Industrial IoT Device Registration Guide
Integrating your HUBBOX Smart IoT Gateway device into our cloud management platform (HUBBOX Panel) is the initial step to securely manage, isolate, and remotely control all your field OT/IT operations. Follow the instructions below to successfully register your device within seconds.
Device Registration and Activation Steps
To define your device in the system, you need to fill out the form located under the "My Devices" tab in the HUBBOX interface. The data you require is located on the physical label attached to your device:
- Navigate to the "My Devices" Section: After logging into your HUBBOX Panel Access interface, click on the
My Deviceslink located in the top main menu, and then click the greenDevice Registerbutton. - Enter the Serial Number: Enter the unique serial number (e.g.,
1985100507438) located right below the barcode on the label shown in the image into the "Serial Number" field on the panel. - Define the Register Code: For secure OT/IT authentication, enter the 11-digit register code (e.g.,
E0H4619337) located in the bottom right section of the label, right next to the QR code, into the corresponding field. - Verify Online Status (Check Online): After entering the required information into the fields, click the green
Check Onlinebutton at the bottom to complete the device registration in the system and test the internet connection.
Alternative Method: Offline Device Registration
If your HUBBOX device is not yet connected to an internet network in the field, or if it operates within a restricted/isolated local network (Air-Gapped Network), you can also add the device to your panel Offline:
If your HUBBOX device is not yet connected to an internet network in the field, or if it operates within a restricted/isolated local network (Air-Gapped Network), you can also add the device to your panel Offline:
- After entering the Serial Number and Register Code information into the form, you can directly approve the registration process without waiting for the device to connect to the internet.
- When your device is registered in offline mode, it will temporarily appear as inactive on your dashboard. As soon as an internet connection is established in the field or the WAN/4G configuration is completed, the device will automatically connect to the cloud and its status will be updated to "Online".
Industrial Interface Label Guide:
The label icons on the top panel of your HUBBOX device represent the physical connection statuses in the field:
The label icons on the top panel of your HUBBOX device represent the physical connection statuses in the field:
- 1 Internet: WAN/LAN network access status.
- 2 DI/DO: Digital Input / Digital Output signal lines.
- 3 4G/LTE: Cellular network signal level and connection status.
- 4 Wi-Fi & Status: Wireless network activation and device operating mode.
- 5 & 6 +24VDC / GND: Industrial standard DC power supply inputs.
Connection Issues and Troubleshooting:
If your device does not switch to the "Online" status when you click the
If your device does not switch to the "Online" status when you click the
Check Online button and you prefer to establish a direct live connection instead of using the offline registration option; first check the power lines (+24VDC) of the device, then the Internet (WAN) cable connections or 4G/LTE antenna installations indicated by indicator number 1. If the problem persists, you can immediately create a support ticket via the Technical Support Request section in the top menu.
