Node-RED official support information
Node-RED: Official Support Channels and Community Resources
Node-RED, which we provide for data flow management on our Hubbox Connect X2 devices, is a global open-source ecosystem supported by thousands of developers worldwide. To help you resolve technical issues or find inspiration for your projects, we have compiled the most reliable and officially recognized resources below.
1. Official Documentation
Every project should begin here. This site serves as the "master manual," containing everything from basic installation to advanced API configurations.
- Website: nodered.org/docs
- Content: Core concepts, node configurations, and system requirements.
2. Official Forum and Discussion Area (Discourse)
This is the primary platform where Node-RED users and the core development team actively interact. If you encounter a problem, this should be your first stop for searching.
- Website: discourse.nodered.org
- Pro Tip: Searching through past topics before asking a new question will significantly speed up your troubleshooting process.
3. Flow and Node Library
You can find pre-built flows and additional node packages developed by the community here.
- Website: flows.nodered.org
- Usage: If you need a specific protocol for your Hubbox device (e.g., Profinet, BACnet), you can find the latest package here and install it via the "Palette Manager."
4. Slack Community Channel
If you need real-time, instantaneous help, the Node-RED community's Slack channel is the right place to be.
- How to Join: nodered.org/slack
- Hint: In addition to general chats, you can join specific sub-channels for device-related issues.
5. GitHub Repository (Source Code)
If you believe you have found a software bug or wish to request a new feature improvement, use the official GitHub page.
- Website: github.com/node-red/node-red
Recommendations for Hubbox Users
When using Node-RED on the Hubbox Connect X2, we recommend keeping the following in mind alongside the resources above:
- Version Control: When asking questions on support forums, always mention your Node-RED version number as seen on your Hubbox panel.
- Security: Before downloading third-party nodes from the Library, check the download counts and the last updated date to ensure they are reliable.
Hubbox Support is here to help!
If you are experiencing issues specific to hardware integration or Hubbox-specific Node-RED settings, contact our technical team directly:
support@hubbox.io
